Situational De-escalation: Communicating with Escalated Clients
Situational De-escalation is a presentation for persons working in the field of behavioral health in a variety of settings. The presentation reviews how and why behavioral and psychiatric clients may be more prone to violence and aggression. It also seeks to help participants understand the importance of their own communication with their clients, helps them identify how escalated a client may be, and gives examples of de-escalation techniques designed to decrease the likelihood of client aggression. Less...
Learning Objectives
- Describe the impact of communication on the client’s potential escalation to violence.
- Identify and avoid triggers and circumstances leading to aggression.
- Evaluate where on the aggression scale a client is and determine appropriate responses to mitigate aggression
- Describe effective verbal de-escalation methods to reduce the likelihood of aggression.
Friday, January 29, 2021
03:00 PM EST - 04:30 PM EST
Register for this WebinarAbout the speaker
CE Information - Earn 1 CE Credit Hour
CE Approvals
American Psychological Association
New York State Education Department's State Board for Social Work
New York Education Department for Licensed Mental Health Counselors
Texas Board of Social Work Examiners
CE Process Info
Each professional is responsible for the individual requirements as stipulated by his/her licensing agency. Please contact your individual licensing board/regulatory agency to review continuing education requirements for licensure renewal. Please note: You must attend "live" (in real-time) to earn CE credits.
Before the event, you will receive an email from CE-Go with access to the virtual event. After the event, you will receive access to your evaluation and continuing education certificate via a personalized "attendee dashboard" link, hosted on the CE-Go website. This link and access to the virtual event will be sent to the email account you used to register for the event.
Upon accessing the CE-Go "attendee dashboard", you will be able to:
- Complete evaluation forms for the event
- Download your continuing education certificate in a PDF format
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